Stackhouse Poland Ltd is authorised & regulated by the Financial Conduct Authority in respect of General Insurance business. Our firm’s reference number is 309340, which can be checked by visiting the FCA website.
Financial Ombudsman Service
Should you have cause to complain, and you are not satisfied with our response to your complaint, you may be able to refer it to the Financial Ombudsman Service, which can be contacted as follows: The Financial Ombudsman Service Exchange Tower, London, E14 9SR | Tel: 0800 023 4567 or 0300 123 9 123 | www.financial-ombudsman.org.uk
Online Dispute Resolution platform
Consumers wishing to complain about a policy sold by email, can register the complaint using the Online Dispute Resolution platform (ODR) at http://ec.europa.eu/consumers/odr/